Lilyrna Granato
Property Management Advisor
(07) 3123 7373
lilyrna.granato@longview.com.au
How long have you been working in the property industry?
"1 year"
Describe what you love the most about working in Property Management?
"What I love most about working in property management is the dynamic nature of the role. Every day is different, whether it's helping tenants resolve issues, coordinating with vendors, or working on the business side to ensure properties run smoothly."
Explain how you believe you provide the best service to your clients? What is your point of difference?
"I believe the key to providing the best service to my clients in property management lies in my commitment to clear communication, proactive problem-solving, and attention to detail. I don’t treat each property or client the same every property has its unique challenges, and I adjust my strategies to make sure those are addressed effectively."
What advice would you give based on your personal property journey?
"I myself transferred from a receptionist role to property management and what I have discovered is to focus on expanding your knowledge of lease agreements, tenant laws, and financial aspects. Strong communication skills are essential, as you'll be interacting with tenants, owners, and vendors. Stay organized to manage tasks and deadlines effectively and be proactive in addressing issues before they arise. Building relationships with tenants and vendors is key, as well as learning to handle conflict calmly and professionally. Be flexible and adapt to the unpredictable nature of the role, and always look for opportunities to learn and grow in your new position."
Describe the best advice that you can give to property investors/owners?
"The best advice for property investors is to focus on long-term value. Keep your properties well-maintained, choose reliable tenants, and stay on top of market trends. Regular inspections and timely maintenance can prevent costly problems. Understand local laws to avoid legal issues, and work with a good property manager to help you make the most of your investment."
What does home mean to you?
"To me, home is a place of comfort, security, and belonging. It’s where I can be myself and create memories with loved ones. It’s not just about the physical space, but the feeling it gives a sense of warmth, peace, and a place to relax."
How would you describe a career at LongView?
"A career at LongView is about growth, teamwork, and making a difference in property management. It offers opportunities to develop your skills, take on new challenges, and advance in your career. With a focus on excellent service and strong relationships, it’s a rewarding place to work and grow."
What do you believe is LongView’s superpower?
"LongView’s superpower is its focus on personalised service and strong relationships. By understanding the needs of clients and tenants, they deliver tailored solutions that set them apart in property management."