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Frequently Asked Questions
How does HomeFlex® work?
What is the home equity release application process?
+What are the eligibility criteria?
+HomeFlex home equity release Target Locations
You need to own a home, as an owner-occupier, located in one of these target areas:
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Brisbane, Greater Brisbane, Sunshine Coast, Gold Coast
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Sydney, Greater Sydney, Central Coast, Illawarra, and Canberra
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Melbourne, Greater Melbourne, Geelong, Mornington
HomeFlex home equity release Property Types
Our investment focus is on older homes (built before 2015), generally free-standing, showing real growth potential. If we are unable to invest, that's not a criticism of your home - it might simply be that your home is not in a location we focus on, or might be a high-rise, multi-unit dwelling, a house and land package, or might be a newer construction or renovation.
Is my apartment or townhouse eligible for HomeFlex home equity release?
We focus on older homes, both freestanding (including terraces and duplexes) and quality older apartments and townhouses. If your home is an apartment or townhouse, it's worth talking to us if your apartment or townhouse is (i) built before 2025, (ii) on its own land title or a strata title, and (iii) is one of perhaps only 12 or so in the complex. Apologies that we are not able to work with larger complexes, high-rises, or retirement villages.
How does LongView make money?
+LongView provides you with funds now, in exchange for a future share of growth in your property.
This means that LongView only makes money when your property goes up in value; so our interests are aligned.
Is this debt?
+How does LongView value my property at the start?
+The property assessor will need to physically visit your home as part of this process and will also assess recent sales activity in your area. The assessment normally takes only 30 minutes. We understand that having someone at your home is not always convenient, but please understand we are only assessing the building, its land and location; we are not concerned, for example, if your home is super-tidy or ready for guests.
It’s also important to note that the valuation may come out more than a bank valuation (which are often under-stated), or as high as a price a sales agent might suggest to you to win your business (which are often over-stated). Here’s a guide to how LongView thinks about a fair value for your property.
How does it impact my home?
Is LongView’s name on the title?
+No. You remain solely on title, and you retain full ownership of the property.
LongView will lodge a mortgage on the title, or second mortgage if there is already a lender providing your home loan.
Can LongView sell my property?
+No. Provided you comply with LongView’s simple terms and conditions LongView does not have the power to sell your property out from under you. You only need to repay LongView when you decide to sell.
Can I lease out my home?
+We are focused on supporting owner occupiers. To that extent, our contract assumes your home to be your principal place of residence. If circumstances change and you do want to rent it out /change it to an investment property, you just need to let us know. This is likely to have tax and other financial consequences for you and we want to make sure you have received professional advice before making this decision.
What happens when I sell?
How do I calculate how much LongView gets paid?
+Let’s use an example. Say LongView provided you with $100,000 when your home was valued at $1.0m. In exchange, you agreed to pay back the $100,000 plus 33% of any increase in the property value above $1.0m 'entry price'.
In 6 years’ time, you sell your property for $1.3m. The entry price was $1.0m, so the capital gain is $300,000. You pay LongView 33% of that gain, which is $99,000, plus the original $100,000 we provided.
This means you keep the remaining $201,000 of the capital gain, and the original $1.0m property value (less any outstanding amount you might owe the bank on your original home loan, if you still have one).
What happens if my property goes backwards in value when I sell?
+LongView invests for the longer term, so it very unlikely that your property would go backwards in value over the expected term.
However, if that should happen, and you sell your property (or buy out LongView’s share) at a property value that is less than what was agreed with LongView at the time of our agreement, then there is no capital gain and no share of that gain to be paid to LongView. You would simply have to pay back LongView’s original financial contribution.
What are the different ways I can exit the agreement with LongView?
+How does buy out work?
Can I buy out LongView?
+Yes, you let us know that you'd like to buy us out and we work with you to arrange a property valuation.
How does LongView determine the value of my home?
+In the event of a request to buy out, LongView have a panel of qualified independent property assessors who will evaluate the fair market value as if the property had been sold.
The independent property assessor will need to physically inspect your home as part of this process and will also assess recent sales activity in your location. The assessment would normally only take 30 minutes. We understand that having someone at your home is not always convenient, but please understand we are only assessing the building, its land and location; we are not concerned, for example, if your home is super-tidy or ready for guests.
It’s also important to note that the valuation may come out more than a bank valuation (which are often under-stated), or as high as a sales agent might suggest to you to win your business (which are often over-stated). Here’s a guide to how LongView thinks about a fair value for your property.
Can I buy out part of LongView?
+Yes, we accept partial Buy Outs, with a minimum of $50,000 at a time.
Many clients have more than one equity release agreement with LongView – an original agreement and one or more ‘top ups’. If you have more than one equity release with LongView you are required to buy out all contracts at the same ratio as the funds provided under all contracts combined.