Stephanie Wallace

 Senior Property Manager

Phone: 0427 386 568

How long have you been in Real Estate?
My first job was in Real Estate albeit a long time ago and in another country. I was a licenced agent having studied for three years to get the degree.  I had extensive experience in all facets of Property Management including residential, commercial, strata, industrial and new developments.

Unfortunately, my qualifications were not recognised in Australia and I moved into the IT and Education fields. Many years later, once my children became independent, I took the opportunity to move back into the Property Industry which I love.  I have been back for several years now and have not looked back.

What aspect of real estate are you an expert in, or what aspect are you most proud of that you do?

Being a Property Manager means I get to meet people from all walks of life.  Having lived in six cities across four continents, I have a good understanding of different cultures, ethnicities and backgrounds. My ‘in between Property’ careers which included Sales, Marketing and Management, has given me a firm foundation in business and client expectations.

What is the strangest/nicest/most interesting thing you have had to deal with, in your Real Estate career?
We get to see it all in Property Management!  From live crayfish in a bath before Christmas to convincing a Landlord that it was not a mouse in a roof but a possum!  The complaint about the fencing contractors putting clods of dirt in their vegie patch was hilarious! Not a vegie in sight only weeds!

What is the most interesting non-Real Estate job you have ever had, and what about that job has helped you most in your current Real Estate role?

When I first arrived in Australia, I was the National Sales Manager for a vertical computer company specialising in the insurance industry. I had the privilege of travelling around Australia and gained an insight into this wonderful country.

What is the one piece of advice you would give a new Landlord/Vendor/Tenant/Client?
Find a Property Manager you trust to manage your asset and who understands your aims and goals.  Someone who takes a personal interest and looks after the property as if it was their own.  Someone who keeps you regularly updated with anything taking place such as re-letting, maintenance etc. A Property Manager who cares and is supported by a caring team.