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Emergency Contacts

Sometimes things go wrong that need immediate attention. In an emergency, don’t panic. We have a team of people here to help.

 

What is considered an urgent repair?

The following emergencies are deemed urgent repairs. If your problem is not listed here, contact your property manager.
• Burst water service
• Blocked or broken toilet system
• Serious roof leak
• Gas leak
• Dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• An essential service or appliance for hot water, water, cooking, heating, or laundering is not working
• The gas, electricity or water supply is not working
• A cooling appliance or service provided by the rental provider is not working
• The property does not meet minimum standards
• A safety-related device, such as a smoke alarm or pool fence, is not working
• An appliance, fitting or fixture that is not working and causes a lot of water to be wasted
• Any fault or damage in the property that makes it unsafe or insecure, including pests, mould or damp caused by or related to the building structure
• A serious problem with a lift or staircase

 

Emergency Trades

If your maintenance is classified as urgent repairs, our trusted emergency trades are below:

Melbourne Wide:

Outlook Electrical – 0422 213 509 (Dean)
Surelec Electrical – 03 9416 4425 (Dean)
MJ Electrical – 0412 992 596

Auburn and Surrounds:

Auburn Electrical – 0419 341 052 (James)

Eastern Suburbs:

RJG Electrics – 0408 317 829 (Rob)

Melbourne Wide:

Melbourne Plumbing Group – 1300 116 486 or 0425 809 395

 

Plumbmaster – 0409933034

Western Suburbs:

Madeo Plumbing – 0402 163 197 (Frank)

Northern Suburbs:

Northern Plumbing – 0419 390 950 (Mark)

Melbourne Wide:

Nonstop Locksmiths – 0418 444 166 (Arty)

Inner City:

Ace Locksmith – 03 9534 0586

Eastern Suburbs:

Lockness Locksmith – 0404 882 413

Western Suburbs:

Precision Locksmith – 03 9699 6811

Eastern Suburbs:

Aimline – 0402 421 031

Western Suburbs:

Elite Property Service – 0422 276 266

Melbourne Wide:

Ardent Doors – 0414 293 330

Melbourne wide:

Orange Heat & Cool –

0408 531 894 (Peter)

Northern & Eastern Suburbs:

All Seasons Electrical & Air Conditioning

0423 709 030 (Josh)

Maintenance

Fact sheets

Tenancy Application Form

Found the home of your dreams? Download and complete the application form to formalise your interest in the property.

Meet the team

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Alex Wooffindin

Senior Property

Manager

0498 034 422

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Ali Forbes

Senior Property

Manager/2IC

0432 321 940

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Alicia Lecky

Head of Property

Management

0421 163 283

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Andrew Kilsby

Senior Property

Manager

0488 303 353

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Annie Probett

Reception

Administrator

1800 931 784

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Audrey Chong

Senior

Property Manager

0439 198 516

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Ben Maros

Executive Leasing

Consultant

0432 321 982

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Carolyn Wright

Senior Property

Manager

0417 295 395

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Cath Stubbings

Co-Founder |

Executive Director

9071 0925

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Danica Williams

Senior Leasing

Consultant

0411 318 747

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Daniela Dellaquilla

Senior Property

Manager

0401 726 424

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Danielle Clark

Team Leader

Operations

0429 817 991

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Danielle Masters

Leasing

Manager

9071 0921

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Eden Stone

Senior Property

Manager & 2IC

0436 465 712

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Elly Rigg

Senior Property

Manager

0481 798 672

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Erica Rotherham

Senior Property

Manager

0439 411 321

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Erin Crick

Senior Property

Manager

0408 083 538

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Gavin Xu

Property

Manager

0488 901 100

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Georgia Burton

Property Management

Advisor

0488 688 162

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Georgia Soldatos

Team Leader

0478 681 270

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Gillian D’monte

Property

Manager

0421 816 203

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Heather Flack

Executive Assistant

to Cath Stubbings

1800 931 784

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Jess Hayes

Senior Property

Manager & 2IC

0419 585 236

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Kasey Neuendorf

Senior Property

Manager

0466 478 095

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Kate Jones

Property Management

Advisor

0421 969 945

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Lexi Bowe

Property Management

Advisor

0401 070 957

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Lisa Yang

Senior Property

Manager

0427 218 210

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Maddison Richardson

Senior Property

Manager

0432 603 309

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Makeba Amaah

Reception

Administrator

1800 931 784

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Mariel Chua

Administrative

Assistant

1800 931 784

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Mark Lim

New Client

Relationship Manager

0410 679 463

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Megan Taylor

Team Leader,

New Client Relationships

0421 512 800

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Melissa Sarritzu

Property Management

Advisor

0428 219 298

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Meredith Jays

Senior Property Manager

& VCAT Specialist

0419 372 085

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Nick Zhang

New Client

Relationship Manager

0401 070 976

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Nicola Michels

New Client

Relationship Manager

0431 457 762

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Olivia Scott

Team Leader

0403 424 414

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Samantha Lu

Senior Property

Manager

0438 656 448

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Sanya Milic

Senior Property

Manager

0422 862 770

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Sophie Marsh

Senior Property

Manager

0447 714 467

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Steph Wallace

Team Leader

0427 386 568

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Vivian Trantan

New Client

Relationship Manager

0401 183 542

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