How long have you been in Real Estate?
I have been working in Real Estate for ten years.
What aspect of Real Estate are you an expert in, or what aspect are you most proud of that you do?
Building relationships. Years ago, I was dealing with some clients who were living in ex-commission houses. They were always in rent arrears and kept to themselves. Inspections were always fine and during each inspection, they started to open-up a little and talk about their lives. One of these Tenants started to get behind in his rent and it was coming to the point where a Notice to Vacate application needed to be prepared. Knowing how far these Tenants had come from the first inspection to the most recent, we worked together to set up a payment plan, and not long after he was ahead of his rent and continues to be in advance. The Tenant recently came into the office to thank me for giving him a chance and for believing in him. (These moments are rare in Real Estate but it makes you realise that you are changing people’s lives).
What is the strangest/nicest/most interesting thing you have had to deal with, in your Real Estate career?
When I was starting out in Property Management and I conducted a routine inspection, the Tenant was convinced there were aliens outside and they were listening to every word we were saying. So he put tinfoil all over the air vents, split system vents, windows, everywhere - to ensure we were okay. The property was being looked after to a high standard, as there was foil everywhere and nothing could get damaged.
What is the most interesting non-Real Estate job you have ever had, and what about that job has helped you most in your current Real Estate role?
Working on the farm and being involved in a farming community- you learn to appreciate and be grateful for all and things around you. Farming teaches you strength, planning and commitment.
What is the one piece of advice you would give a new Landlord/Vendor/Tenant/Client?
Every year (if necessary) always replace/repair one item in your rental property, this way if you were to ever sell – you don’t need to stress about finding the additional funds to get your property to market value. The benefit of this, is that you can claim the repairs/replacement items on your tax whilst leased with a Tenant.