With more than eight years’ experience in the real estate industry, Mark’s fast-growing loyal clientele base and referral business from satisfied investors is a testament to his drive for excellence, his wealth of experience and his ability to build long-lasting and trusting relationships with his clients.
Exhibiting a truly remarkable level of enthusiasm and passion to assist clients achieve their goals for their investment properties, Mark’s reputation for consistently exceeding client expectations centres on his willingness to lend an empathetic ear and his meticulous approach to ensure clients’ needs are met. Mark understands and believes each client’s unique situation deserves a unique and personalised solution.
How long have you been in Real Estate?
What aspect of Real Estate are you an expert in, or what aspect are you most proud of that you do?
I consider myself blessed with the ability to help Landlords lease their property to the right Tenant quickly, usually within a couple of weeks, saving them tonnes in vacancy and unnecessary stress.
What is the strangest/nicest/most interesting thing you have had to deal with, in your Real Estate career?
A Mother wanted to give their son a taste of independence when we he finished school and sent him to live alone in their old home. The son, being friendly and kind natured invited a homeless couple he did not know, to stay in his house for free thinking it would be a temporary thing. The couple were very grateful and content with occupying the spare room with minimal furniture. But two months later, the couple ended up taking over the master bedroom and the rest of the house. The son slept on the couch in the living room for a month before his Mum kindly helped the couple find accomodation elsewhere.
What is the most interesting non-Real Estate job you have ever had, and what about that job has helped you most in your current Real Estate role?
My first job after University was working as a Debt Collector. From this wonderful experience, I have learned that there’s always a ‘story behind the story’ of every individual I meet. It has taught me invaluable lessons to always listen more, talk less and empathise with other’s needs in order to offer them the most effective solution.
What is the one piece of advice you would give a new Landlord/Vendor/Tenant/Client?
The truth hurts. The Agent who paints you the absolute true picture of the market and who may not be telling you what you want to hear, or even may annoy you at times could be the best friend you ever make. You might consider working with another ‘smooth talker’ Agent who tells you everything you want to hear, even if it is all lies. You will soon find out who really has your best interests at heart when you work out the numbers in retrospect. Don’t make that mistake.