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Mal Younes

Senior Property Manager

Email: mal.younes@longview.com.au
Phone: 0401 726 424

How long have you been in Real Estate?

I've been in Real Estate for almost 9 years

What aspect of Real Estate are you an expert in, or what aspect are you most proud of that you do? 

Being able to provide an execptional experience by relying on a strong Customer Service background. 

What is the strangest/nicest/most interesting thing you have had to deal with, in your Real Estate career?

 

There was an immediate warrant of possesion where the tenant was made homeless due to arrears. In this instance, I looked up government housing and lead the tenant through to the homeless housing commission and was able to arrange a temporary solution for the tenant to get back on his feet. 

What is the most interesting non-Real Estate job you have ever had, and what about that job has helped you most in your current Real Estate role?

The most interesting non-Real estate job I have had would be when I was a Performance Manager at Salmat, a call centre. I dealt with Compaint handling and worked with my peers/colleagues to identify solutions to both in house situations and client focused resolutions. 

What is the one piece of advice you would give a new Landlord/Vendor/Tenant/Client?

To form a trusted relationship with your property manager and know that they are acting in the best interest of your investment, in alliance with Victorian Legislation. 

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